Retail Team Leader

3 weeks ago

Southport, Sefton, United Kingdom TUI Full time

POSITION OVERVIEW

As a pivotal member of our retail leadership team, you will:

  • Exemplify company values and inspire your team to embrace transformation and tackle the challenges of the retail environment.
  • Empower and mentor your team to proactively address inquiries and resolve issues, taking ownership when necessary.
  • Attract, develop, and retain exceptional talent while fostering a positive and enjoyable workplace culture.
  • Utilize customer insights and feedback to identify trends, challenge existing practices, and enhance customer satisfaction and loyalty, ultimately driving business growth.
  • Leverage evolving technology to coach and develop your team, setting high performance standards that enhance engagement.
  • Motivate your team to surpass sales and service goals, a key focus in our retail operations.

CANDIDATE PROFILE

  • A demonstrated enthusiasm for leading by example and providing outstanding customer service.
  • A dynamic and engaging motivator with a commitment to exceeding objectives and overcoming obstacles.
  • Proficient in coaching, developing, and managing a team to retain top talent.
  • A fair and inclusive management approach that recognizes our workforce as our greatest asset.
  • An organized professional who takes pride in their responsibilities and personal growth.
  • Capable of managing financial accounts, adhering to company policies, and overseeing all aspects of store operations.
  • Willingness to work flexible hours, including evenings and weekends, in response to customer needs.

OUR OFFERING

  • Exceptional holiday perks, including discounts and special offers, along with the option to purchase additional time off.
  • Attractive salary structure with a commission plan that rewards outstanding performance and a discretionary bonus.
  • Comprehensive health and wellbeing support across five key areas: Financial, Health, Social, Community, and Career.
  • A welcoming environment that promotes a Culture of Care.
  • Commitment to inclusivity and support for individuals with disabilities.
  • Investment in your professional development, starting with an engaging online workbook during your onboarding.
  • Pension scheme and life insurance benefits.

We value your individuality and encourage you to contribute to the future of travel.

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