Head of Fraud Prevention Leadership

2 weeks ago

London, Greater London, United Kingdom LexisNexis Risk Solutions Full time

About the Business

LexisNexis Risk Solutions is a leading provider of risk assessment solutions. Our Business Services vertical offers a range of solutions to help businesses drive revenue growth, maximize operational efficiency, and improve customer experience.

About our Team

The team of fraud SMEs works within the Professional Services area, focusing on fraud prevention strategies. As the Head of Engagement Management, you will lead and develop a team of Engagement Managers who support customers in optimizing their fraud strategies.

About the Role

As the Head of Engagement Management, you will be responsible for leading a team of Engagement Managers who work with customers to maximize the value from LexisNexis Risk Solutions' fraud prevention product portfolio. This includes supporting Engagement Managers in delivering fraud strategies, coaching and developing team members, and tracking key account growth.

Key Responsibilities

  • Support Engagement Managers in delivering fraud strategies that maximize value from LexisNexis Risk Solutions' products.
  • Coach and develop team members, including defining career development plans and holding regular catch-ups.
  • Track and drive key account growth by supporting the team in defining and executing account roadmaps.
  • Build and manage relationships with key Exec/Senior Stakeholders across the customer base.
  • Collaborate with key customers to identify and address strategic issues, operational and regulatory requirements.
  • Identify and develop new opportunities by having a competent understanding of the core product, services, and fraud landscape.

Requirements

  • Previous experience as a fraud manager or equivalent within the financial services industry.
  • Experience with fraud prevention strategies utilizing industry-leading applications.

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