Claims Handler
4 weeks ago
About the Role:
Davies is seeking a skilled Claims Handler to join our Casualty team, specializing in Noise Induced Hearing Loss (NIHL) claims. As a Claims Handler, you will be responsible for handling allocated claims, communicating with insurers, policyholders, and brokers, and gathering evidence to determine the appropriate actions to resolve each case.
Key Responsibilities:
- Manage claims from cradle to grave, ensuring timely and effective resolution.
- Communicate with insurers, policyholders, and brokers to gather information and negotiate settlements.
- Investigate claims, gathering evidence and documentation to determine liability and quantum.
- Prepare detailed reports, advising on policy indemnity, legal liability, and tactics.
- Negotiate settlements within agreed authority limits.
- Maintain proactive communication with all parties involved.
- Adhere to documented procedures and client requirements.
- Regularly review and maintain proper reserves.
Requirements:
- Proficiency in managing claims from cradle to grave.
- Experience managing NIHL claims.
- Understanding of Civil Procedure Rules and the Claims Portal.
- Commitment to delivering outstanding customer service.
- Collaborative team player.
- Management of personal caseload.
- Demonstrated adaptability and versatility.
About Davies:
Davies Group is a multi-award-winning specialist professional services and technology business, delivering operations across the risk and insurance value chain. We are committed to excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, change management, and digital innovation.
Why Join Us:
At Davies, we offer a stimulating environment where you will be joining a committed team, providing a first-class proactive claims handling service to major clients. We are committed to delivering double-digit organic growth and have consistently invested in technology to enhance our solutions and partnerships.
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