Sister/Charge Nurse Paediatric Assessment Unit
3 days ago
We are seeking a skilled and compassionate Sister/Charge Nurse to join our Paediatric Assessment Unit team. As a key member of our team, you will be responsible for providing exceptional patient care and support to our young patients and their families.
Main Responsibilities- Operate the hospital's computerised operator console and electronic telephone directory, bleep system, and monitoring of alarms.
- Provide sensitive information to the public, demonstrating reassurance skills, confidentiality, and empathy.
- Communicate effectively and professionally with staff at all levels, including medical and administrative teams.
- Preserve patient confidentiality at all times, as required by legislation and Trust Policy.
- Assist in the training of new staff in all aspects of the job and advise your line Manager on progress of the training.
- Actively participate in the PDPR Process and undertake identified learning and development opportunities.
- Use judgment in emergency situations and operate on own initiative, confident in lone working.
- Manage and plan own work when lone working, prioritising depending on the nature of the situation.
We are looking for a candidate with:
- GCSE Standard or equivalent experience.
- Knowledge of Microsoft Office 365, including Teams, and the ability to use email, internet, and bespoke software.
- Experience in dealing with the public and coping with difficult situations.
- Experience of working on a Switchboard or Call Centre.
As a member of our team, you will have the opportunity to develop your skills, work in a fast-paced environment, and be part of a dedicated team that values teamwork and collaboration. We offer a competitive salary and benefits package, as well as opportunities for career progression and professional development.
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