Trade Branch Manager
6 days ago
We are seeking an experienced and motivated Trade Branch Manager to lead our team and drive sales and customer satisfaction in our Croydon Branch. As a key member of our team, you will be responsible for managing day-to-day branch operations, developing relationships with customers, and enhancing the sales and customer experience within the branch.
Key Responsibilities- Lead and develop a small team of sales and customer service professionals
- Ensure the branch operates effectively and efficiently
- Develop and maintain strong relationships with customers to drive sales and customer satisfaction
- Manage day-to-day branch operations, including team absences and deployment
- Support the regional teams with recruitment and training
- Provide exceptional customer service and operational standards
- Manage branch sales targets and ensure they are achieved
- Hands-on leadership style with a focus on driving sales and customer satisfaction
- Passion and energy to deliver exceptional customer service and achieve business targets
- Customer-focused approach with a willingness to serve customers and proactively engage with potential future customers
- Commercial approach to drive sales and maximise margins
- Good organisational skills, drive, and leadership abilities to manage a branch effectively
- A full and valid driving license is essential
- Strong management skills and experience of leading a team
- Experience within a similar management role ideally in a trade/builders merchant/retail, glazing, or uPVC environment could be a distinct advantage
- A very competitive basic salary of up to £40,000 plus 10% Zone Allowance
- An excellent monthly bonus scheme, which added to your salary is up to another £10,000 per year
- A New Branch Opening Bonus of up to £4,000
- 25 days holiday, plus statutory holidays - normally 33 days in total each year
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary
- Christmas shutdown
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts across many well-known online and high street retailers
- A blend of training, including e-learning and on the job training to help your career development
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
- Colleague Referral Programme; we pay you for successfully referring people to join our team
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