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Lead Team Member

2 months ago

Aberdeen, Aberdeen City, United Kingdom Tenpin Ltd Full time

About the Role

We are seeking a highly motivated and organized Team Leader to join our team at Tenpin Ltd. As a Team Leader, you will be responsible for ensuring the centre upholds its high standards of cleanliness, overseeing maintenance, and managing marketing resources.

Key Responsibilities

  • Drive team performance and analyze sales figures for accurate forecasting
  • Ensure games are running smoothly and efficiently
  • Oversee maintenance and ensure the centre is well-maintained
  • Manage marketing resources and ensure effective use of resources

Requirements

  • Previous customer service experience
  • Detail-oriented and committed to maintaining high standards of cleanliness and presentation
  • Proven ability to think on your feet and address challenges proactively
  • Flexible availability to meet operational needs

What We Offer

  • Free bowling for family and friends
  • Free food
  • Enhanced maternity, paternity, and adoption leave
  • Medicash health care cash back scheme
  • Employee assistance programme
  • Free counseling
  • Life assurance - 2 x annual salary
  • Long service awards
  • Discretionary bonus scheme

Career Development

We offer opportunities for career development and recognize great people contribute to great success. Most of our managers joined us as a team member and have progressed into management or senior roles.