Customer Service Representative

1 month ago

Thirsk, North Yorkshire, United Kingdom Tesco Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction
  • Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice
  • Contribute to the visual merchandising and display of products, ensuring that the store looks appealing and inviting to customers
  • Participate in stock management and replenishment activities, ensuring that products are available for customers when they need them

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses
  • A comprehensive training program, designed to help you develop the skills and knowledge you need to succeed in your role
  • A supportive and inclusive work environment, where you can feel valued and respected
  • Opportunities for career progression and professional development
  • A range of benefits, including discounts on Tesco products, a pension scheme, and life insurance

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • A positive and enthusiastic attitude, with a passion for delivering exceptional customer service
  • Ability to work flexibly, including evenings and weekends, as required
  • Basic math skills, with the ability to handle cash and operate a till

What's Next?

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we would love to hear from you. Please apply online or visit your local Tesco store to speak with a member of our team.

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