Medical Secretary
1 month ago
About the Role
We are seeking a highly organized and efficient Medical Secretary to join our General Admin Team at Shotfield Medical Practice. As a Medical Secretary, you will provide administrative support to our GPs, locums, and nursing team, ensuring the smooth operation of our practice.
Key Responsibilities
- Receiving and dealing with incoming calls, taking messages, and answering queries where appropriate
- Assessing patient requirements, deciding on appropriate action, and providing information as needed
- Recording messages, clinical, and non-clinical information, and results for the doctor, ensuring accuracy and timely action
- Dealing with requests for home visits, taking relevant information, assessing urgency, and ensuring appropriate priority
- Offering a chaperone service to clinicians as required
- Communicating with hospital departments, consultants, junior doctors, and secretarial staff to resolve patient queries
- Dealing with information requests from insurance companies, government agencies, solicitors, employers, and others
- Photocopying medical records, issuing invoices, and receiving payments for completed reports
- Dealing with patient requests for transport to hospital appointments, assessing transport needs, and arranging transport
- Generating repeat prescriptions, adding, amending, and deleting repeat medications as authorized by the GP
- Ensuring required clinical checks and tests are up to date, advising patients, and making arrangements for these to be done
- Liaising with other clinical service providers, including district nurses, health visitors, community nurses, and social services
- Opening, receipting, and dealing with daily incoming mail, actioning in-line with practice procedures
- Extracting and inputting relevant clinical information from incoming correspondence, entering data to the computer database
- Dealing with incoming medical records, acknowledging computerized receipt, and passing records for summarizing
- Processing amendments and deductions via GP links, preparing summaries, and copy items for those being removed
- Addressing FP69 notifications, contacting patients to clarify contact details, and actioning ID items as requested
- Receiving electronic OOH notifications and processing information as required
- Attending practice and staff meetings, away days, and training events
- Participating in the induction of new staff and providing support to other staff members
Person Specification
Personal Qualities
- Flexibility to meet the needs of the practice
- Emotional ability to cope with job content and work environment
- Commitment to equal opportunities and its application in general practice
Qualifications
- Good standard of general education
Desirable
- Qualification in administration or IT skills (NVQ 3, RSA3, AMSPAR) or equivalent experience
- Certificate in basic life support
Experience
- Two years in an administrative post in a service environment
Knowledge
- Knowledge and understanding of patient confidentiality
- Understanding of data protection act
Desirable
- Working knowledge of Quality and Outcomes Framework (QOF) and other quality initiatives
Skills and Abilities
- Ability to use Microsoft Windows applications
- Ability to manage own time
- Sound communication skills, able to communicate effectively with patients and staff
- Ability to use communication skills flexibly to match situations
- Ability to work under pressure, prioritize workload, and deliver outcomes within timescales
- Able to use informed judgment regarding health and social care needs
- Ability to deal with confidential and sensitive information
- Ability to work as part of a multi-disciplinary team
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Wallington, Greater London, United Kingdom Shotfield Medical Practice Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Medical Secretary to join our General Admin Team at Shotfield Medical Practice. As a Medical Secretary, you will provide administrative support to our GPs, locums, and nursing team, ensuring the smooth operation of our practice.Key ResponsibilitiesReceive and deal with incoming calls, taking...
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Wallington, Greater London, United Kingdom Shotfield Medical Practice Full timeJob SummaryShotfield Medical Practice is a busy practice serving a population of approximately 13,000 patients across Wallington and surrounding areas. We are seeking a highly organized and communicative Secretary/PA to GPs to join our General Admin Team.Main DutiesThe successful candidate will provide administrative support to our GPs, locums, and nursing...
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Wallington, Greater London, United Kingdom Shotfield Medical Practice Full timeJob SummaryShotfield Medical Practice is a busy practice serving a population of approximately 13,000 patients across Wallington and surrounding areas. We are seeking a highly organized and communicative Secretary/PA to GPs to join our General Admin Team.Main DutiesThe successful candidate will provide administrative support to our GPs, locums, and nursing...
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Wallington, Greater London, United Kingdom Shotfield Medical Practice Full timeAbout the RoleWe are seeking a highly organized and efficient Medical Secretary to join our General Admin Team at Shotfield Medical Practice. As a key member of our team, you will provide administrative support to our GPs, locums, and nursing team, ensuring the smooth operation of our practice.Key ResponsibilitiesProvide exceptional administrative support to...
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Wallington, Greater London, United Kingdom Shotfield Medical Practice Full timeAbout the RoleWe are seeking a highly organized and efficient Medical Secretary to join our General Admin Team at Shotfield Medical Practice. As a key member of our team, you will provide administrative support to our GPs, locums, and nursing team, ensuring the smooth operation of our practice.Key ResponsibilitiesProvide exceptional administrative support to...
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Wallington, Greater London, United Kingdom Shotfield Medical Practice Full timeAbout the RoleWe are seeking a highly organized and efficient Medical Secretary to join our General Admin Team at Shotfield Medical Practice. As a key member of our team, you will provide administrative support to our GPs, locums, and nursing team, ensuring the smooth operation of our practice.Key ResponsibilitiesProvide exceptional administrative support to...
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Wallington, Greater London, United Kingdom Shotfield Medical Practice Full timeAbout the RoleWe are seeking a highly organized and efficient Medical Secretary to join our General Admin Team at Shotfield Medical Practice. As a key member of our team, you will provide administrative support to our GPs, locums, and nursing team, ensuring the smooth operation of our practice.Key ResponsibilitiesProvide exceptional administrative support to...
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Wallington, Greater London, United Kingdom Shotfield Medical Practice Full timeAbout the RoleWe are seeking a highly organized and efficient Medical Secretary to join our General Admin Team at Shotfield Medical Practice. As a key member of our team, you will provide administrative support to our GPs, locums, and nursing team, ensuring the smooth operation of our practice.Key ResponsibilitiesProvide exceptional administrative support to...
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4 weeks ago
Wallington, Greater London, United Kingdom Shotfield Medical Practice Full timeAbout the RoleWe are seeking a highly organized and efficient Medical Secretary to join our General Admin Team at Shotfield Medical Practice. As a key member of our team, you will provide administrative support to our GPs, locums, and nursing team, ensuring the smooth operation of our practice.Key ResponsibilitiesProvide exceptional administrative support to...
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3 weeks ago
Wallington, Greater London, United Kingdom Shotfield Medical Practice Full timeAbout the RoleWe are seeking a highly organized and efficient Medical Secretary to join our General Admin Team at Shotfield Medical Practice. As a key member of our team, you will provide administrative support to our GPs, locums, and nursing team, ensuring the smooth operation of our practice.Key ResponsibilitiesProvide exceptional administrative support to...
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4 weeks ago
Wallington, Greater London, United Kingdom Shotfield Medical Practice Full timeAbout the RoleWe are seeking a highly organized and efficient Medical Secretary to join our General Admin Team at Shotfield Medical Practice. As a key member of our team, you will provide administrative support to our GPs, locums, and nursing team, ensuring the smooth operation of our practice.Key ResponsibilitiesProvide exceptional administrative support to...
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4 weeks ago
Wallington, Greater London, United Kingdom Shotfield Medical Practice Full timeAbout the RoleWe are seeking a highly organized and efficient Medical Secretary to join our General Admin Team at Shotfield Medical Practice. As a key member of our team, you will provide administrative support to our GPs, locums, and nursing team, ensuring the smooth operation of our practice.Key ResponsibilitiesProvide exceptional administrative support to...
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4 weeks ago
Wallington, Greater London, United Kingdom Shotfield Medical Practice Full timeAbout the RoleWe are seeking a highly organized and efficient Medical Secretary to join our General Admin Team at Shotfield Medical Practice. As a key member of our team, you will provide administrative support to our GPs, locums, and nursing team, ensuring the smooth operation of our practice.Key ResponsibilitiesProvide exceptional administrative support to...
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1 month ago
Wallington, Greater London, United Kingdom Shotfield Medical Practice Full timeAbout the RoleWe are seeking a highly organized and efficient Medical Secretary to join our General Admin Team at Shotfield Medical Practice. As a key member of our team, you will provide administrative support to our GPs, locums, and nursing team, ensuring the smooth operation of our practice.Key ResponsibilitiesProvide exceptional administrative support to...
