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Resident Liaison Officer/ Administration Officer

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London, Greater London, United Kingdom Wates Group Full time

Wates Group is seeking a Resident Liaison Officer/ Administration Officer to join our Responsive Maintenance division. This role will be based in our Walton On Thames office, supporting our residents on a social housing contract. Key responsibilities include ensuring a consistent approach to customer care, managing tenant complaints, and maintaining an on-site database. A full UK driving licence and access to a vehicle are required. Wates is a leading development, building, and property maintenance company, committed to creating thriving places, protecting nature, and supporting people. We are a Gold Investor in People and Disability Confident employer.