Freight Forwarding Coordinator
1 week ago
Job Title: Road Freight Forwarder
Job Summary:
We are seeking an experienced Freight Forwarder to join our team at WR Logistics. As a key member of our operations team, you will be responsible for coordinating the movement of goods across Europe, providing exceptional customer service, and driving business growth through upselling and relationship-building.
Responsibilities:
* Monitor market trends and notify management of opportunities for growth
* Upsell services and products to customers through in-depth knowledge and expertise
* Provide top-notch customer service and support, responding to queries and resolving issues in a timely manner
* Generate accurate quotes and manage shipments from start to finish, ensuring seamless communication with customers
* Maintain and update customer files, tracking interactions, transactions, and complaints
* Arrange transportation of goods into our depot and provide regular KPI reports to clients
Requirements:
* 2+ years of experience in road freight forwarding, with a focus on European markets
* Knowledge of customs clearance requirements post-Brexit
* Proven track record of building strong customer relationships and driving business growth
* Excellent communication and negotiation skills
What We Offer:
* Competitive salary range of £28k-£35k
* Comprehensive pension scheme
* Company bike and flexible working hours
* Gym discount and employee discount scheme
* And more
If you're a motivated and experienced Freight Forwarder looking for a new challenge, we'd love to hear from you.
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