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Technical Documentation Specialist
2 months ago
We are seeking a highly skilled Technical Author to join our team at GTS International Ltd. As a Technical Author, you will be responsible for creating high-quality product documentation that meets the needs of our international clients.
Key Responsibilities- Gain an in-depth understanding of our products and services, translating complex information into clear, engaging product manuals for both new and existing machines.
- Produce and manage a variety of technical documents, including operator manuals, spare part listings, technical bulletins, and registration documentation, ensuring all are current and accurate.
- Write user-friendly technical bulletins for product modifications.
- Develop both print and web-based content that meets the needs of the target audience, transforming insights into effective user documentation.
- Evaluate existing content and implement innovative improvements.
- Generate and modify CAD models and drawings using SolidWorks 3D CAD.
- Adhere to company policies regarding statutory obligations and Health & Safety requirements.
- Comply with the company's ISO9001 Quality Management System and any future management systems.
- Perform additional duties as required by management to support business needs.
- Higher Education Degree in an engineering or technical discipline, or currently studying towards it.
- At least 1 year of experience as a Technical Writer/Author or in a similar role focused on technical documentation.
- Proficiency in technical and computer skills (SolidWorks, Pulse, Microsoft Office, ERP systems, etc.).
- Resilience and the ability to thrive in a fast-paced and dynamic environment.
- Excellent communication (both written and verbal), collaboration, and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Commitment to working in line with our Vision, Values, and Behaviours.
