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Sales Order Coordinator

2 months ago

Gloucester, Gloucestershire, United Kingdom Harmonic Group Ltd Full time
{"h1": "Sales Order Executive Opportunity", "p": "Harmonic Group Ltd is collaborating with a fast-growing FMCG business to recruit a Sales Order Executive. This role is a unique opportunity for a local professional to gain experience with a rapidly expanding company.

As a Sales Order Executive, you will work closely with the Finance and Operations teams to assist with processing sales orders. The position begins as a full-time, six-month fixed-term contract, with the potential for extension.

The company fosters a non-corporate, fun culture, with the team frequently working on new products and exciting projects.

**Key Responsibilities:**

* Create and maintain customer data
* Manage and assist with sales order processing
* Ensure consistent high-level customer service
* Handle sales order queries and escalate when necessary
* Work closely with the Ops team to ensure stock availability
* Communicate with customers to resolve issues related to shortages
* Collaborate with the Finance Team to manage new accounts and ensure invoices are correctly paid
* Investigate and issue credit notes for customer claims

**Requirements:**

* Intermediate Excel skills
* Excellent communication and administrative skills
* Ability to work swiftly and accurately as part of a small team
* Previous experience in FMCG, e-commerce, food & beverage, fashion, retail sectors

**Nice to Have:**

* Previous experience in supply chain or logistics
* Desire to be part of a fast growth SME and environment with growth and development opportunities
* Experience working with Xero

**Salary:** £26,000 to £29,000

**At Harmonic Group Ltd, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation."