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CCTV Operations Specialist
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Bristol, Bristol, United Kingdom OCS Group Full timeAbout the RoleWe are seeking a skilled CCTV controller to join our Security Team at a busy shopping destination. The ideal candidate will have excellent customer service skills and experience in security (CCTV) or be willing to undergo training. The role involves monitoring CCTV systems, managing the FM Radio System, and responding to emergency situations....
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CCTV Operations Specialist
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CCTV Operations Specialist
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CCTV Operations Manager
1 month ago
We are seeking a skilled CCTV Controller to join our team at OCS Group. As a CCTV Controller, you will be responsible for monitoring and controlling CCTV systems to ensure the safety and security of our customers and staff.
Key Responsibilities:- Monitor CCTV systems to detect and respond to security incidents
- Control access to the control suite and loading areas
- Communicate with staff and customers via intercom and telephone systems
- Record events and incidents in the occurrence book
- Manage contractors on-site and provide a superior level of service to visitors and retailers
- Monitor and manage traffic within car parks and interior road systems
- Undertake site patrols and first aid at work courses as required
- GCSE or NVQ level 3 standard education
- Valid SIA Public Space Surveillance Licence
- First Aid at Work Certificate
- SIA Guarding or Door Supervisors licence
- IOSH managing safely qualification (desirable)
- Excellent communication and relationship management skills
- Ability to work unsupervised and take responsibility
- Adaptable and flexible approach to work
- Good IT skills, including Microsoft Word, Excel, and Outlook
- Multitasking and problem-solving skills
We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and detail-oriented individual with a passion for security and customer service, we encourage you to apply for this exciting opportunity.