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Food and Beverage Team Member

2 months ago

Reading, Reading, United Kingdom National Trust Full time

About the Role

We are seeking a skilled and enthusiastic Food and Beverage Team Member to join our team at the National Trust. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.

Key Responsibilities

  • Welcome and look after all visitors to the café, providing a warm and welcoming atmosphere
  • Deal directly with customers, taking orders and serving food and drink
  • Work collaboratively with the kitchen team to prepare and serve food and drink
  • Ensure that all displays and signs are accurate and looking good
  • Provide excellent customer service, responding to customer queries and resolving any issues

What We Offer

We offer a range of benefits, including a substantial pension scheme, free entry to National Trust places, and a rental deposit loan scheme. We also offer flexible working, an employee assistance programme, and free parking at most Trust places.

Requirements

  • No experience is necessary, but we are looking for someone who is happy to work in a team and is enthusiastic about delivering excellent customer service
  • You should be a people person, with a 'can-do' attitude and a desire to provide an outstanding service

Working with Us

We are committed to creating an inclusive culture, where everyone feels they belong. We welcome and value difference, and we are working hard to create a workplace that is diverse and inclusive.