Clinical Specialist

5 days ago


Middlesbrough, Middlesbrough, United Kingdom Boston Scientific Full time
About the Role

The Field Clinical Specialist provides clinical, technical, and educational support to assigned accounts at a Territory, Regional, National, or EMEA level.

Key Responsibilities:
  • Act as a primary resource for clinical support in the areas of case coverage and basic troubleshooting for company products.
  • Work is driven by Customer demand and pre-planned support requirements, and may require occasional weekend work.
  • Attend cases in-person/remotely with our customers and advise physicians on clinical attributes/techniques associated with our products.
  • Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
  • Support the team to achieve projected sales goals and increase sales revenues.
  • Develop a deep understanding of the workflows and specificities of each hospital and business relationships with healthcare personnel to make new contacts in hospital departments and identify key decision makers.
  • Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
  • Record customer information and activities in company's CRM system: use the system as an alignment tool with other commercial roles.
  • Provide education support on product usage and customer training.
Requirements:
  • Clinical experience within Electrophysiology or Cardiac Rhythm Management (CRM). E.g., as a Field Clinical Specialist, Cardiac Physiologist, or similar.
  • Successfully completed degree studies (or equivalent) within Biomedical Sciences or healthcare subject is beneficial.
  • Strong communication skills.
  • Can understand and communicate complex technical and clinical details.
  • Can rapidly adapt to a very dynamic marketplace.
  • Strong team player, collaborative, can build relationships and work cross-functionally.
  • Self-motivated and can influence others.
  • Flexible, adaptable but focused and persistent.
  • Willing and can travel extensively as required by workload.
About Boston Scientific

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.



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