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Insurance Specialist
2 months ago
We are seeking a highly skilled and detail-oriented Insurance Technician to join our team at Howden. As an Insurance Technician, you will play a crucial role in supporting our broking teams within niche Business Units, ensuring the smooth operation of our reinsurance processes.
Key Responsibilities:- Collaborate with senior team members to set and prioritize key objectives, leading workload to ensure both personal and team goals are met.
- Consistently meet agreed performance targets and deadlines, providing accurate and timely management information to the Team Leader as needed.
- Lead assigned projects and supply to other team projects as required, ensuring successful completion and maintaining high standards of accuracy.
- Assist in the preparation of detailed client and broking documentation, ensuring accuracy and compliance with company and group policies.
- Process slips, quotes, indications, and endorsements efficiently, maintaining high standards of accuracy and staying informed of regulatory and legal changes that impact the role.
- Perform technical duties, including data entry, credit control, and follow-up on subjectivities, with precision and attention to detail.
- Maintain up-to-date and accurate records on the company's systems at all times, responding promptly and appropriately to urgent issues as they arise.
- Interpret and implement instructions and issues in line with company policies and procedures, building and maintaining positive relationships with Business Units and encouraging teamwork.
- Handle incoming enquiries from clients, insurers, and third parties, ensuring a professional and timely response, and handle client renewals and mid-term adjustments as required, delivering high-quality service.
- Share valuable information that could benefit the Operating Entity or Group, remaining up-to-date with industry, legal, and regulatory developments to ensure high standards of practice and output.
- Proficient in IT skills, including Microsoft Word, Excel, and PowerPoint.
- Awareness and understanding of Xchanging systems.
- Capable of undertaking and demonstrating competence in technical training as required by industry regulations.
- Prior experience in insurance or a customer-facing environment is preferred.
- Strong attention to detail with the ability to produce accurate and well-documented work.
- Ability to work optimally within a team and provide mentorship to less expert colleagues.
- Excellent verbal and written communication skills, with the confidence to engage with team members and stakeholders.
A career that you define, with opportunities for personal development, volunteering, and fundraising for charity. We support our people in every aspect of their lives, recognizing that separate home and work lives don't really exist. We value diversity and consider our people our chief competitive advantage, treating colleagues, candidates, clients, and business partners with equality, fairness, and respect.
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application – if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.