Warehouse Operations Lead

2 weeks ago


Lisburn, United Kingdom Wincanton Full time

Wincanton is a leading supply chain solutions provider, supporting numerous prominent businesses across the UK. We offer a comprehensive range of services, including storage, handling, and distribution; eFulfillment; retailer 'dark stores'; two-person home delivery; fleet and transport management; and network optimization.

As a Warehouse Night Shift Manager, you will play a crucial role in driving operational excellence within our Lisburn facility. Reporting to the Warehouse Manager, your primary responsibility will be to lead and motivate a team of supervisors and warehouse operatives, ensuring seamless operations throughout the night shift.

Your Responsibilities:
  • Lead and inspire a team of Supervisors to achieve operational targets and deadlines, fostering a collaborative and high-performing work environment.
  • Monitor and report on key performance indicators (KPIs) daily, weekly, monthly, and quarterly, ensuring alignment with company objectives.
  • Oversee the implementation and adherence to company policies and procedures related to absence management, annual leave, performance reviews, employee engagement, relations, and health & safety.
  • Champion a proactive approach to health and safety by conducting risk assessments and ensuring compliance with established protocols.
  • Analyze productivity and performance data, identifying areas for improvement and implementing effective solutions.
  • Conduct regular performance reviews with team members, providing constructive feedback and guidance for professional development.
  • Manage team attendance, timekeeping, overtime, and sickness levels, taking appropriate actions in accordance with established procedures.
  • Maintain clear and effective communication channels throughout the operation, disseminating information on planned requirements, performance updates, company news, and procedural changes.
  • Monitor and manage allocated budgets effectively.
  • Manage temporary labor resources to meet fluctuating customer demands, fostering strong relationships with local agencies.
  • Continuously strive for process improvement and optimization within the warehouse operations.
  • Ensure exceptional customer service by addressing escalations promptly and professionally.
  • Collaborate with other Shift Managers to effectively manage union relationships.
Your Profile:

We are seeking a highly motivated and experienced individual with a proven track record in warehouse management. You possess exceptional leadership skills, a strong work ethic, and a commitment to operational excellence. Your ability to analyze data, identify opportunities for improvement, and implement effective solutions will be crucial to your success in this role.


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