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Client Support Representative

3 months ago


Limavady, United Kingdom Compass Group Ireland Full time
Customer Service Assistant

We invite you to express your interest in joining our dynamic team by submitting your details. Upon registration, you will receive comprehensive information regarding the role, including the complete job description, requirements, and the application process.

As a Customer Service Assistant, you will play a vital role in a vibrant and welcoming team within a fast-paced setting. Your primary responsibility will be to represent our organization by providing outstanding food and customer service. The ideal candidate will engage in various tasks related to food preparation, customer interaction, and overall operational support while adhering to all Health and Food Safety standards. Previous experience is not mandatory, as we will equip you with the necessary skills.

This position is a full-time role, requiring 35 hours of work per week.

We offer a range of benefits, including:

  • Complimentary meals during your shifts
  • Cash rewards for your spending, redeemable at numerous brands
  • Ability to share discounts and offers with friends and family
  • Opportunities for additional, seasonal, and overtime hours
  • Career development pathways to enhance your professional growth
  • Discount card for shopping across various retailers and venues
  • Access to learning and development programs, including numerous online training courses
  • Flexible working arrangements to support your work-life balance
  • Additional leave purchase options for personal needs
  • Wellness programs to promote mental health and well-being
  • Employee Assistance Program for guidance and support
  • Engaging internal recognition and reward initiatives
  • Regular updates featuring the best discounts and savings available

Key Responsibilities:

  • Assist with basic food preparation, counter setup, and serving of food and beverages
  • Deliver exceptional customer care to clients and patrons
  • Exhibit a proactive attitude towards individual customer requests, striving to exceed expectations
  • Adhere to food hygiene and Health & Safety protocols as per training
  • Ensure proper storage of food items and equipment post-service
  • Support colleagues positively and willingly, including taking on additional duties as required

Essential Criteria:

  • Positive and proactive attitude
  • Strong interpersonal and teamwork skills
  • Eagerness to learn and develop
  • Good command of the English language
  • Prior experience in catering or customer service is advantageous but not essential

At Compass Group, we value our people as our greatest asset. Joining our team means becoming part of a supportive network of dedicated individuals who are passionate about delivering exceptional service. We are committed to fostering an inclusive environment where diversity is celebrated, and all employees can thrive. We welcome qualified applicants from all backgrounds.