Floating Support Worker

6 months ago


Limavady, United Kingdom First Housing Aid & Support Services Full time

_Information about our Floating Support Service _

**The Floating Support Service for Older People, Derry/Londonderry,** **Limavady, Strabane,** will work within the Objectives of The Homelessness Strategy 2017- 2022 Ending Homelessness Together. The objectives which focus on service delivery are as follows:

- To deliver support tailored to each individual that reflects their needs and maximises their full potential for independent living. The approach used will be Risk Assessment, Needs Assessment and Support Planning Processes with defined tangible outcomes.
- To use the full breadth of our experience and knowledge of delivering housing related support services to deliver on outcomes appropriate for the identified client group.
- Ensure fair access and appropriate support reflective of the needs of a diverse community pertaining to age, ethnicity, religious preference, gender, sexuality, or disability.
- Work with a broad range of other specialist agencies to deliver a Risk Assessment, Needs Assessment and Support Plan that focuses on outcomes under key strategic drivers such as: Economic Wellbeing, Being Healthy, Staying Safe, Enjoying and Achieving and making a positive contribution.
- Work within the Framework of the Supporting People Quality Assessment Framework

The service requires the delivery of appropriate and sustainable housing support services that meet the unique individual needs of older people who will include single homeless and vulnerable individuals who may have support needs which may impact on their ability to maintain their accommodation. This may include living with physical/mental ill health issues, social isolation, lack of support networks, debt and budgeting advice, addictions, support in securing appropriate benefits, advocating with other parties. This is not an exhaustive list.

The Service will endeavour to support its client group to:

- Economic wellbeing - ensuring all benefits that service users are entitled to are received, links to employment, help with job search, and budgeting
- Enjoying and achieving - service users partake in activities, education and/or training
- Being healthy - service users are provided with information in relation to healthy eating, risks of alcohol/drug misuse, encouraged to exercise, have are registered with a GP, looking after both physical and mental health
- Staying safe - service users are informed about sexual health; mental health and the risks associated with domestic violence and know where to seek help if needed. Attending to matters relating to Health and Safety to ensure environment is safe and secure
- Making a positive contribution - service users are signposted to help with parenting, education, training, help with seeking work, volunteering opportunities and becoming involved in activities/groups

**FIRST HOUSING AID & SUPPORT SERVICES**

**JOB DESCRIPTION**

**Title**:Floating Support Worker (Older People)

**Reports To**:Senior Floating Support Worker

**Purpose & Objectives**:To implement a floating support service to vulnerable people (55+ years) who are or have been experiencing housing difficulties and related issues.

To deliver the service in line with the Supporting People Quality Monitoring Tool ensuring the project works within an ethos of continuous improvement.

To act in a professional, proactive capacity that will contribute to the strategic aims of the organisation in enhancing the well-being of its service users through a network of support.

**Location**:Based in Derry/Londonderry or Limavady (working from home) with travel required within the Western Health and Social Care Trust area

**Salary **£22,400 per annum

**Hours of Work **37.5 hours per week

**Probationary **6 months

**Period**

**Annual Leave **5 working weeks, exclusive of bank and customary holidays

**Sickness Scheme **3 working weeks contractual pay in any 12 month rolling period under current terms and conditions of employment

**Pension **Company pension available, details on request

MAJOR TASKS AND RESPONSIBILITIES:
1. To form relationships with vulnerable people referred to the service, assess their needs and obtain their inclusiveness on how the service should be run.

2. To tailor individual holistic responses to the collective family and individual needs of clients on health awareness, harm reduction, emotional, psychological, social and housing factors, at all times implementing on the organisation’s Adults at Risk Policy.

3. Monitor service users’ housing and support needs as well as reviewing plans to take account of any change.

4. Provide service users with information and encouragement to help them integrate into the local community.

5. Assist service users in sustaining and maintaining their tenancies.

6. Offer support to avail of appropriate benefits to service users, ensuring that income is maximised in view of effective home management.

7. Offer advice and assistance in dealing with practical matters throughout the



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