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Field Service Technician

2 months ago

Belfast, United Kingdom Reed Full time
Job Summary

We are seeking a highly motivated and skilled Field Service Technician to join our team at Reed Technology. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our clients across Northern Ireland.

Key Responsibilities
  • Install and maintain hardware and software systems, including PC's, printers, scanners, EPOS, comms, and network equipment.
  • Diagnose and resolve technical issues in a timely and efficient manner.
  • Manage stock rotation of faulty spares and organize returns.
  • Provide excellent customer service and support, with a strong focus on quality and professionalism.
  • Collaborate with colleagues to share knowledge and best practices.
Requirements
  • Strong technical aptitude and excellent diagnostic skills.
  • Experience with Windows operating systems, VPN setup, and laptop and PC assembly.
  • Knowledge of EPOS installation and maintenance, as well as comms and network experience.
  • Information security awareness and technical certificate or diploma.
  • MCITP certification is desirable.
What We Offer

We offer a competitive salary and a dynamic work environment with opportunities for growth and development. If you are a motivated and skilled Field Service Technician looking for a new challenge, please apply for this exciting opportunity.