Sales Director

2 days ago


Burton upon Trent, Staffordshire, United Kingdom Nicholas Clarke Associates Ltd Full time £45,000 - £55,000
After Sales Manager

Our client, a leading engineering business, is seeking an experienced After Sales Manager to join their team. As a key member of the organization, you will be responsible for providing exceptional customer service and support to dealers across the UK and internationally.

The ideal candidate will have a strong customer-focused approach, excellent communication skills, and the ability to work effectively with internal departments. You will be responsible for managing the 3D parts portal, providing user training and technical product guidance, and building strong relationships with dealers to understand their challenges and provide necessary support.

This is a unique opportunity to join a well-established and innovative company with significant growth plans. As a leader in their industry, they offer fantastic long-term career prospects for the right candidate.

Key Responsibilities:
  • Provide world-class customer care focused service and spare parts function
  • Manage the 3D parts portal
  • Provide user training and technical product guidance
  • Build rapport with dealers to understand their challenges and provide necessary support
  • Work closely with internal departments, including warehousing, quality, engineering, and sales
Requirements:
  • After Sales, Sales Management, or Customer Support/Service Management experience
  • Basic Mechanical Engineering knowledge (desirable)
  • Automotive, Engineering, or Manufacturing Industry experience

This is an exciting opportunity for a motivated and customer-focused individual to join a dynamic team and contribute to the company's growth and success.



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