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Travel Sales Consultant

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London, Greater London, United Kingdom Antella Travel Recruitment Full time
Job Description

Job Title: Travel Sales Consultant - Escorted Tours and River Cruising

Job Type: Full-time

Industry: Travel and Tourism

Company: Antella Travel Recruitment

Job Summary

We are seeking a highly motivated and service-driven Travel Sales Consultant to join our team. As a Travel Sales Consultant, you will be responsible for handling inbound calls, maximizing sales opportunities, and delivering exceptional customer service to our discerning clients.

Key Responsibilities
  • Handle inbound calls from direct clients and travel agents in a professional manner
  • Maximize every sales opportunity to excel both revenue and conversion targets
  • Accountable for booking a range of holiday types across multiple destinations for both River Cruising and Land Touring
  • Deliver exceptional customer service to our loyal customers who book high-value trips
  • Manage sales emails by responding within the expected time frame with excellent written communication skills
  • Work to and exceed set sales targets
  • Capable of managing Pre-Departure Courtesy calls and provide updates to affected bookings
Requirements
  • Previous sales/reservations or customer service experience gained within the travel industry
  • Exceptional sales and customer service skills
  • Excellent written and oral communication competency
  • High-quality attention to detail
  • Ability to work in a fast-paced environment
Benefits
  • Competitive base salary to be discussed on application
  • Commission earning potential of up to £12,000 per annum
  • 23 days annual leave plus bank holidays, as well as the option to purchase additional leave
  • Travel discounts and fam trips
  • Opportunities to lead tours
  • Flexi-time
  • Hybrid working
  • Free annual travel insurance
  • Ongoing training and development