Operations Manager
6 days ago
About Standon Hall
Standon Hall is a luxury wedding and events venue located in a picturesque setting. We are a family-run business that prides itself on offering exceptional dining and drinking options, unique bedrooms, and event spaces.
Job Summary
We are seeking a highly skilled and experienced General Manager to lead our team at Standon Hall. As a General Manager, you will be responsible for overseeing the day-to-day operations of the venue, ensuring that every client receives an unforgettable luxury experience.
Key Responsibilities
- Client Experience
- Ensure that every client receives exceptional service and attention to detail.
- Develop and implement strategies to enhance the overall client experience.
- Team Management
- Cultivate, motivate, and empower team members to deliver exceptional customer service.
- Recruit, train, and manage staff to maintain optimal staffing levels for all events.
- Operations
- Uphold the venue to the highest standards of presentation and safety.
- Ensure compliance with all health and safety regulations.
- Financial Management
- Assume full financial responsibility for the events business.
- Develop and implement budgets and business plans in collaboration with the directors.
- Collaboration
- Collaborate with internal departments to address concerns, resolve issues, and celebrate successes.
Requirements
- Experience
- A minimum of 3 years' experience as a General Manager in a hotel or events setting.
- At least 7 years' experience in the hospitality industry.
- Skills
- Strong understanding of P&L and financial principles.
- Familiarity with hospitality health & safety standards and Food & Beverage procedures.
- Personal Qualities
- A genuine passion for the events industry and attention to detail.
- A proactive and positive attitude, with the ability to self-motivate and inspire others.
What We Offer
- A competitive salary of £50,000 per year.
- A company pension scheme.
- On-site free parking.
- Private healthcare.
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