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Customer Service Coordinator

2 months ago

Guildford, Surrey, United Kingdom Right Now Recruitment Full time

We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Coordinator at Right Now Recruitment. As a key member of our team, you will be responsible for ensuring the accuracy and efficiency of customer orders, responding to customer inquiries, and providing excellent customer service.

Key Responsibilities:

  • Process customer orders with precision and attention to detail
  • Respond to customer inquiries in a timely and professional manner
  • Utilize customer relationship management software to record activities and research product information
  • Communicate product information to customers
  • Support international shipping and ad hoc purchasing duties
  • Prepare ad hoc reports as needed

Desirable Skills:

  • Experience in office-based administration, customer service, or a related field
  • An existing interest, qualification, or experience in purchasing
  • Knowledge of shipping, preferably international
  • A strong desire to provide exceptional customer service
  • Excellent MS Office skills