Front of House Team Member

1 month ago

Folkestone, Kent, United Kingdom whitbread Full time

We're seeking a Front of House Team Member to bring their passion for outstanding customer service to our Cookhouse & Pub in Folkestone.

About the Role:

As a Front of House Team Member, you'll be the friendly face of our restaurant, welcoming guests and ensuring they have an exceptional dining experience. You'll work closely with our team to deliver exceptional service, ensuring every guest leaves feeling valued and satisfied.

What You'll Do:

  • Provide exceptional customer service, responding to guest queries and resolving any issues promptly.
  • Work collaboratively with the team to deliver a seamless dining experience, ensuring every guest feels welcome and valued.
  • Contribute to a positive and inclusive team environment, promoting a culture of respect and empathy.
  • Participate in ongoing training and development to enhance your skills and knowledge, ensuring you're equipped to deliver exceptional service.

Why You'll Love It Here:

We're committed to creating a workplace that's inclusive, supportive, and empowering. As a Front of House Team Member, you'll enjoy:

  • A competitive hourly rate, with opportunities for progression and career growth.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in Whitbread Restaurants.
  • A pension and saving scheme, helping you plan for your future.
  • Discounts on shopping, travel, and entertainment, making your hard-earned money go further.

What We're Looking For:

We're seeking a Front of House Team Member who is passionate about delivering exceptional customer service, has a positive attitude, and is eager to learn and grow with our team. If you're a people person, enjoy working in a fast-paced environment, and are committed to providing outstanding service, we'd love to hear from you.

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