Front of House Attendant

3 weeks ago


London, Greater London, United Kingdom Royal Opera House Full time

Front of House Ushers

£ per hour

Permanent, part-time contracts (3 shifts per week, shift length varies)

Contracts starting w/c 11th September 2023

About the Role

We are seeking a skilled and enthusiastic Front of House Usher to join our dedicated team at the Royal Opera House. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our audiences and visitors.

Key Responsibilities

  • Provide excellent customer service to our audiences and visitors
  • Follow daily operational and health and safety procedures
  • Contribute to creating an inclusive environment for colleagues and visitors
  • Make sales and accurately reconcile takings and stock
  • Communicate effectively with colleagues and visitors
  • Use technology such as point-of-sale software and ticket scanners
  • Ensure attention to detail and maintain a high level of presentation

Availability

You will work three shifts per week on a flexible pattern, rostered weekly in advance, with each shift lasting at least 4 hours (but may be longer). There is the possibility of working additional shifts in busy periods. Availability must include evenings and weekends, and occasional daytime work may also be required.

Interviews

You must be available to attend an Assessment Centre in person at the Royal Opera House, Covent Garden, at one of the following times:

TUESDAY 29 AUGUST 2023 1000-1400

WEDNESDAY 30 AUGUST 2023 1400-1800

You must also be available to attend 2-3 training shifts in w/c 11th September. Provisional dates/times will be advised ahead of your assessment centre.



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