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Project Lead CRM Implementation

2 months ago

London, Greater London, United Kingdom Apollo solutions Full time

Job Summary:

Apollo Solutions is seeking a highly skilled and experienced Project Lead CRM Implementation to lead the sourcing and delivery of our CRM Solution. The ideal candidate will have the ability to engage and manage multiple senior stakeholders across different levels of the organization, and to effect change by bringing them along on the journey.

Main Responsibilities:

  • Conduct a comprehensive analysis of current CRM delivery needs.
  • Engage with key stakeholders and business leads from all functions to understand and document detailed requirements.
  • Develop a clear project scope, objectives, and deliverables.
  • Research and evaluate potential CRM solutions that align with our business needs.
  • Facilitate vendor presentations and demonstrations.
  • Lead the decision-making process to select the best-fit partner/system.
  • Develop third-party integrations.
  • Agree on the implementation process with the chosen provider.
  • Develop a detailed project plan including timelines, milestones, and resource allocation.
  • Oversee the configuration, customization, and integration of the new system.
  • Ensure effective data migration from legacy systems.
  • Implement user training and support to ensure smooth adoption across the organization.
  • Monitor project progress, manage risks, and ensure the project stays on track and within budget.
  • Develop communication, training, and release strategies.

Requirements:

  • Proven experience as a Project Manager with CRM implementation projects.
  • A strong understanding of CRM and technology.
  • Excellent project management skills with a track record of delivering projects on time and within budget, balanced with the willingness to be hands-on in achieving objectives.

About Apollo Solutions:

Apollo Solutions is a leading provider of innovative solutions for the financial industry. We are committed to delivering high-quality services and solutions that meet the evolving needs of our clients.