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Administrative Support Specialist

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom Hollywood Bowl Group Full time
Office Support Coordinator

About The Role

Are you seeking a dynamic and engaging workplace with excellent benefits?

Do you possess outstanding organizational and prioritization abilities?

Are you interested in joining a company that is financially sound and has exciting growth initiatives?

The Why...

Become a part of Hollywood Bowl Group as an Office Support Coordinator, and in return, you will receive:

  • A 35-hour workweek, along with 30 days of paid time off, including public holidays
  • Additional vacation days based on your length of service, up to three days
  • Optional participation in a pension scheme
  • Continuous training and professional development opportunities
  • Monthly vouchers for complimentary bowling or golf games
  • A 30% discount on food and beverages for you and up to five guests
  • Access to our Employee Assistance Programme (EAP) for you and your family
  • Well-being training to enhance your workplace experience
  • Opportunity to enroll in our healthcare cash plan
  • Financial rewards for long service
  • A £15 contribution to our dedicated charity partner upon completion of your induction
  • Enhanced benefits for maternity, paternity, adoption, and shared parental leave

The What...

As an Office Support Coordinator, your primary responsibility will be to provide administrative assistance to the Administration team and various support functions throughout the organization. Your organized and systematic approach will ensure that all inquiries are addressed promptly, fostering excellent internal relationships and quickly establishing credibility.

Having experience in administration across diverse teams and projects, along with exceptional communication skills, will position you for success in this role.

You should be capable of working independently, coupled with a positive and proactive mindset in all your endeavors. Additionally, you will need:

  • Prior experience across multiple business functions
  • Experience in multi-support roles within the private sector
  • Ability to manage your own workload and prioritize tasks effectively
  • Experience in taking ownership of implementing and monitoring projects
  • Proficiency in Word, Excel, and PowerPoint
  • Confidence and assertiveness
  • Strong organizational and methodical skills
  • Able to work independently as well as collaboratively within a team
  • Capability to build relationships with internal stakeholders and establish credibility quickly
  • Excellent written and verbal communication skills
  • Able to deliver friendly, professional customer service to various centers
  • Maintain a flexible and positive approach with meticulous attention to detail
  • A valid driving license and access to a personal vehicle

Key Responsibilities:

  • Compile, produce, and distribute business communications
  • Attend meetings, prepare documentation, take minutes, and circulate action items
  • Prepare meeting packs for regular monthly gatherings
  • Ensure the company Intranet is updated for various departments
  • Assist with arrangements for social and charity events
  • Coordinate with landlords and contractors regarding maintenance issues and follow up to ensure resolution
  • Generate purchase orders as needed for the organization
  • Maintain contact lists for company contractors
  • Keep organizational charts updated
  • Source and reserve meeting rooms as required
  • Review invoices for hotels, couriers, stationery, etc.
  • Complete reconciliation and coding of company credit card transactions
  • Keep holiday and meeting schedules current
  • Support the Executive Assistant as needed

This role is based in our Support Office.

The Who...

Hollywood Bowl Group is dedicated to creating enjoyable experiences for families and friends through affordable entertainment and healthy competition.

Since our listing on the main stock market in 2016, we have been on a journey of growth, seeking ideal locations for our bowling and golf centers nationwide. Our customer proposition is built on genuine feedback, and we have continually enhanced our in-center game technology and online scoring systems.

With 72 centers across the UK and 12 in Canada, operating under the Hollywood Bowl, Puttstars, and Splitsville brands, we take pride in being ambitious market leaders in experiential family entertainment.

We are committed to expanding our operations and seeking profitable growth opportunities, with an average of three new sites opening each year.

At Hollywood Bowl Group, we value diversity and inclusion, and we are dedicated to fostering a work environment that promotes equal opportunities. We recognize and appreciate individual differences and contributions, believing that a diverse and inclusive workplace enhances our relevance, competitiveness, and resilience as a company.