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Security Team Member

2 months ago

Belton, Lincolnshire, United Kingdom Warner Leisure Hotels Full time
About the Role

We are seeking a highly skilled and experienced Security Team Member to join our team at Warner Leisure Hotels. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests and staff.

Key Responsibilities
  • Monitor the premises and conduct regular perimeter patrols to prevent and detect potential security threats.
  • Respond promptly and efficiently to emergency situations, manage and diffuse confrontations, and keep detailed records of all incidents.
  • Provide exceptional customer service to our guests, assist with inquiries, check guest passes, and support the wider team with ad hoc tasks when required.
What We Offer
  • Free use of our leisure facilities, including swimming pool.
  • Up to 50% discount off food on park and 20% discount in our shops.
  • Opportunity to use our corporate box at the O2 Arena.
  • Fantastic discounts with many national brands and retailers.
  • 20% discount to you, your family, and friends across Haven and Warner Leisure Hotels.
  • Reward and recognition schemes.
  • Training and development opportunities, including fully funded qualifications.
  • Fantastic health, mind, and money support programme.
  • Enhanced family-friendly policies and pay (eligibility criteria applied).
Requirements
  • SIA license.
  • Experience within a similar role.
  • Committed and focused on delivering a professional service.
  • The ability to confidently deal with and diffuse any challenging situations.
  • Team player, who will be happy to support other departments.
  • Good interpersonal and communication skills, as well as a positive attitude to customer care.
About Us

We are part of an award-winning Bourne Leisure family, which includes Haven and Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, with our HQ based in Hemel Hempstead.

We take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions, allowing our team members to be their authentic selves.

Working hours are on a rota over a 7-day period and could include evenings and weekends (depending on the role). We aim to offer flexibility where we can, including full or part-time hours.