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Sales and Customer Service Professional
2 months ago
We are seeking a highly motivated and organized Sales and Customer Service Representative to join our team at Workstreet. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and driving sales growth.
Key Responsibilities- Develop and implement account plans to drive sales growth and customer satisfaction
- Build and maintain strong relationships with customers at all levels, including key decision-makers
- Manage customer price files and ensure accurate and timely updates
- Collaborate with the National Account Manager to produce account plans and achieve sales targets
- Support large mobilizations and special projects as needed
- Manage customer back-order reports and ensure Service Level Agreements (SLAs) are met
- Provide exceptional customer service and support to ensure customer satisfaction
- Collaborate with colleagues from all departments to achieve business objectives
- Collate and issue daily/weekly reporting to stakeholders
- Proven experience in account management, customer support, or internal sales
- Self-motivated and ambitious with a passion for delivering great customer service
- Organized and able to work under pressure with excellent communication skills
- Numerate and computer literate with a results-driven approach
As a Sales and Customer Service Representative at Workstreet, you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and contribute to the growth and success of our business.
