Accommodation Office Team Leader
4 weeks ago
Company Description
At Flaming Grill Limited, we're passionate about delivering exceptional customer experiences in a lively atmosphere. As a Team Leader, you'll play a vital role in ensuring our pubs are always safe, legal, and clean, while providing a warm welcome to every customer.
Key Responsibilities
- Provide customers with a memorable experience by ensuring every pint is poured to perfection and every customer receives a warm welcome.
- Deputise for the management team and resolve any issues that arise in their absence, demonstrating a positive can-do attitude and being a real team player.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork and adapting to whatever challenges arise.
- Ensure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What You'll Bring
- A great eye for detail and the ability to think on your feet, making you a role model to the team on giving great service.
- A positive attitude and a willingness to learn and develop your skills, with the opportunity to further your career across our well-known brands.
- Previous experience in a supervisory role in the hospitality industry, with a competitive salary, pension contribution, and a range of benefits including discounts on food and drink, employee assistance programs, and retail discounts.
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