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Digital Insight Analyst

2 months ago

London, Greater London, United Kingdom Harnham Full time £40,000 - £50,000
About the Role

We are seeking a highly skilled Digital Insight Analyst to join our team at Harnham. As a key member of our digital analytics team, you will be responsible for leading on end-to-end customer journey analysis and optimisation across our vast digital estate.

Key Responsibilities
  • Utilise GA4 to deep-dive into customer journeys across mobile, web, and app platforms.
  • Work on cross-functional digital insight projects to drive business growth and customer engagement.
  • Take ownership of customer journey analysis and optimisation, identifying areas for improvement and implementing data-driven solutions.
  • Collaborate with stakeholders to develop and implement data-driven strategies that drive business outcomes.
Requirements
  • Proven experience in digital analytics, with a strong understanding of GA4, Adobe Analytics, or similar tools.
  • Strong SQL or bigQuery skills, with the ability to extract and analyse complex data sets.
  • Excellent analytical and problem-solving skills, with the ability to communicate complex insights to non-technical stakeholders.
  • Strong business acumen, with a deep understanding of the retail industry and customer behaviour.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work with a leading international retail conglomerate.
  • A dynamic and supportive team environment.
  • Professional development opportunities to help you grow your career.