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Workshop Operations Manager
2 months ago
We are seeking a highly skilled and experienced Workshop Supervisor to join our team at Evans Halshaw in Cardiff. As a key influencer, you will work closely with both the Service Reception and Parts Teams to drive productivity and efficiency in our workshop.
Key Responsibilities- Manage and allocate technician time effectively to ensure optimal job completion.
- Ensure compliance with OEM warranty procedures and maintain accurate job card documentation.
- Identify and address technician training needs to enhance skills and knowledge.
- Develop and implement strategies to improve workshop productivity and efficiency.
- Proven experience in a service department within the motor industry.
- Excellent understanding of systems and processes used in this environment.
- Strong knowledge of health and safety protocols.
- Excellent communication and interpersonal skills to build rapport with colleagues and customers.
- Strong planning and organizational skills to prioritize tasks and manage workload.
- Ability to negotiate and influence situations to achieve desired outcomes.
At Evans Halshaw, we value diversity and welcome applications from individuals with a range of backgrounds and experiences. We offer a collaborative and supportive work environment, with opportunities for growth and development. If you are a motivated and skilled individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
