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IT Support Engineer

2 months ago


Rugby, Warwickshire, United Kingdom Colas Rail Full time
About the Role

We are seeking a highly skilled and motivated IT Support Engineer to join our team at Colas Rail. As an IT Support Engineer, you will play a critical role in ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities
  • IT System Maintenance: Perform routine maintenance tasks on our IT systems, including software updates, hardware repairs, and network troubleshooting.
  • Technical Support: Provide technical assistance and guidance to our employees, ensuring they have the necessary tools and resources to perform their jobs effectively.
  • Problem Resolution: Identify and resolve technical issues in a timely and efficient manner, minimizing downtime and ensuring business continuity.
  • IT Infrastructure Management: Oversee the management of our IT infrastructure, including servers, storage, and network devices.
  • Compliance and Security: Ensure that our IT systems and infrastructure comply with relevant laws, regulations, and industry standards, and implement measures to protect against cyber threats.
Requirements
  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Experience: Minimum 2 years of experience in IT support or a related field.
  • Skills: Strong technical skills, excellent problem-solving abilities, and effective communication skills.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Collaborative Work Environment: A collaborative and dynamic work environment.