Retail Team Leader

2 months ago


North Shields, North Tyneside, United Kingdom Screwfix Full time

About the Role

We're looking for a skilled Retail Supervisor to join our team at Screwfix. As a vital part of our store operations, you'll be responsible for leading by example, ensuring excellent customer service, and maintaining high store standards.

Key Responsibilities

  • Customer Service – You'll be the face of our store, providing exceptional customer service, and guiding customers to the right products.
  • Store Standards – You'll ensure everything runs smoothly, from cash reconciliations to customer queries, audit compliance, and stock management.
  • Team Player – You'll join a team that takes pride in their store, working together and having fun along the way.

Requirements

  • Experience as a supervisor or duty manager in a fast-paced environment.
  • Excellent customer service skills and ability to translate that into sales.
  • Inquisitive, ever-questioning, and ever-improving.
  • Possess a passion for our business.
  • Friendly, flexible, reliable, honest, and willing to work hard.

What's in it for You?

  • Joining Screwfix means joining a growing team with support, opportunities, and fun.
  • Competitive salary.
  • 28 days annual leave (increasing with length of service).
  • Award-winning company pension scheme.
  • Life cover.
  • 20% discount with Screwfix and B&Q.
  • Discounted healthcare.
  • Company share save schemes.
  • Excellent training and ongoing development.

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