Retail Team Leader
2 months ago
About the Role
We're looking for a skilled Retail Supervisor to join our team at Screwfix. As a vital part of our store operations, you'll be responsible for leading by example, ensuring excellent customer service, and maintaining high store standards.
Key Responsibilities
- Customer Service – You'll be the face of our store, providing exceptional customer service, and guiding customers to the right products.
- Store Standards – You'll ensure everything runs smoothly, from cash reconciliations to customer queries, audit compliance, and stock management.
- Team Player – You'll join a team that takes pride in their store, working together and having fun along the way.
Requirements
- Experience as a supervisor or duty manager in a fast-paced environment.
- Excellent customer service skills and ability to translate that into sales.
- Inquisitive, ever-questioning, and ever-improving.
- Possess a passion for our business.
- Friendly, flexible, reliable, honest, and willing to work hard.
What's in it for You?
- Joining Screwfix means joining a growing team with support, opportunities, and fun.
- Competitive salary.
- 28 days annual leave (increasing with length of service).
- Award-winning company pension scheme.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development.
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