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Real Estate and Property Management Specialist
3 months ago
Join Our Team
We are on the lookout for a skilled Real Estate and Property Management Specialist with a solid background in a similar technical position within a housing or customer-centric setting. Your role will be pivotal in supporting our award-winning organization to enhance the lives of individuals and communities across North Wales, particularly in the Wrexham and Flintshire regions.
Are You:
- Truly dedicated to improving the lives of our residents and capable of utilizing your initiative to provide exceptional customer service?
- Possessing a positive and adaptable mindset, with strong principles that resonate with our organizational values?
- A confident communicator who prioritizes customer engagement through meaningful conversations and consultations?
Do You Have:
- A strong customer-oriented and empathetic approach.
- The capability to function effectively within a small, dynamic team as well as independently, demonstrating excellent organizational skills and decision-making abilities.
- A blend of expertise and personal attributes, including a thorough understanding of properties and their issues, alongside outstanding customer service and interpersonal skills for engaging with individuals in their homes.
- A Level 4 qualification in the Construction Industry or a willingness to pursue one.
- Excellent communication abilities, providing a high-quality, friendly, customer-focused service while being self-aware to foster continuous improvement.
- A proven history of working within the construction sector, Housing Associations, or Local Authority Property Services, equipped with the skills and experience necessary to fulfill the responsibilities outlined in the role profile.
- Similar positions may include: Property Manager, Estates Manager, Facilities Manager, Property Surveyor, Building Surveyor, Asset Manager, Maintenance Manager, Property Maintenance Supervisor, Property Services Manager, Residential Property Manager, Housing Maintenance Officer, Property Operations Manager, Property Asset Manager.
If you resonate with these qualities, we would love to hear from you.
What We Offer:
In recognition of your dedication, commitment, and innovative contributions, we provide an environment that values more than just competitive compensation. You will benefit from:
- A salary range of £38,569 - £42,962 per annum.
- Options for Defined Contribution or Defined Benefit pension plans, both inclusive of 3x death in service life insurance coverage.
- 25 days of annual leave, increasing to 30 days with service, with the option to buy and sell up to 5 days (pro rata), in addition to time off for volunteering, health screenings, and more.
- 9 Bank Holidays annually, including an additional day during the festive season.
- Opportunities for professional development and growth.
- Regular feedback, training, and support from your manager and team.
- Comprehensive support during sickness with a generous sick pay scheme, critical illness coverage, and access to an employee assistance and counseling service.
- A permanent contract ensuring job security and numerous additional benefits.
Your Responsibilities:
As a Real Estate and Property Management Specialist, you will oversee a designated area within Wrexham and Flintshire local authorities, engaging with residents, staff, and contractors while managing properties. Your daily tasks will be diverse and may present challenges. Key responsibilities include:
- Identifying and addressing issues reported by residents in their homes, including inspections for damp and mold.
- Conducting stock condition surveys and assisting with future planned maintenance activities for your area.
- Making informed investment decisions regarding future works.
- Carrying out fire risk assessments in multi-unit dwellings (Training Provided).
- Performing safety and compliance checks while assessing risks.
- Proactively leading, managing, and developing the team of site staff in alignment with our organizational approach.
- Facilitating the delivery of services to our residents by providing effective support to all departments and front-line staff.
About Us:
Wales & West Housing Group (WWHG) is a prominent and well-established employer in Wales, with over 620 employees dedicated to providing affordable housing and services to more than 20,000 residents across over 12,000 properties throughout Wales. We are a multi-award-winning organization, recognized as a 3* 'World Class' employer in the 2022 Best Companies list and the first in Wales to achieve the Investors In People (IiP) Platinum status.
Interested in Learning More?
We encourage you to explore further details in our recruitment pack.
