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Commercial Claims Specialist

2 months ago

Southampton, Southampton, United Kingdom Indesure Recruitment Full time
Position Overview:
We are seeking a skilled Commercial Claims Technician to join our dynamic team at Indesure Recruitment.

Work Arrangement:
Hybrid model (1 day per week in the office)

Compensation:
Up to £31,000 per annum

Role Summary:
This position is ideal for individuals currently engaged in customer service or technical roles who aspire to advance their careers by managing more intricate or high-value commercial claims. There is also an opportunity for progression into an adjusting role in the future.

Key Responsibilities:
- Handle household or commercial property damage insurance claims, with prior experience considered advantageous.
- Collaborate effectively within a team in a fast-paced environment while adhering to service level agreements (SLAs).
- Demonstrate initiative and support adjusters in efficiently concluding caseloads.
- Cultivate and sustain strong relationships with clients to enhance customer satisfaction throughout the claims process.
- Exhibit proficient keyboard and IT skills.

What We Offer:
- Competitive salary based on skills, experience, and qualifications.
- Comprehensive healthcare scheme.
- Generous holiday allowance of 25 days plus bank holidays.
- Discounts on a variety of products and services.
- Employee assistance program focused on wellbeing.
- Life assurance coverage.
- Group income protection benefits.
- Optional benefits including dental coverage, cycle-to-work scheme, season ticket loans, and access to wellbeing and digital GP applications.