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Administrative Assistant to Specialist Nursing Teams

3 months ago


Bournemouth, Bournemouth, United Kingdom University Hospitals Dorset Full time
Position Overview

The Gastroenterology department at University Hospitals Dorset is looking for a skilled Administrative Assistant. The ideal candidate should possess strong IT skills and have familiarity with hospital management systems.

Previous experience in a secretarial role is crucial.


Key Attributes Required:
  • Efficient and organized
  • Excellent communication skills
  • Team-oriented
  • Able to prioritize tasks effectively
  • Maintain confidentiality and discretion
  • Capable of thriving in a fast-paced environment
  • Strong leadership abilities

Base Location:

Bournemouth and Poole

Interview Process:

Details to be confirmed

Main Responsibilities:

Collaborate closely with the nurse specialists in the gastroenterology department to deliver a proficient administrative service.

This role will encompass the preparation of all clinical documentation, including clinic letters, utilizing audio and digital dictation systems.

Handle inquiries related to confidential documents, ensuring sensitive information is managed appropriately and recognizing when to escalate issues.

About Our Organization:

Our values shape our identity at #TeamUHD. They guide our interactions with patients, visitors, and colleagues, reflecting our commitment to excellence.

University Hospitals Dorset is dedicated to enhancing services across the Trust, with numerous initiatives underway following recent mergers and the New Hospital Programme.

Recruiting Managers will be available to address any specific inquiries during the interview process.

Detailed Job Responsibilities:
  • Oversee electronic scheduling for Specialist Nurses.
  • Assist Specialist Nurses by alleviating administrative duties unrelated to clinical responsibilities.
  • Maintain and organize patient databases, including the ability to compile, filter, and analyze data using Microsoft Excel.
  • Generate high-quality correspondence and documentation as required by the team, including reports and letters.
  • Manage email communications and respond as necessary.
Qualifications:

Essential: GCSE in English and Maths or equivalent

Desirable: Supervisory qualification in management skills or equivalent experience

Experience:

Essential: Administrative or secretarial experience within the NHS, including the establishment and maintenance of office systems. Proven experience in public interactions and handling sensitive information.

Desirable: Experience in team management.

Personal Attributes:

Essential: Demonstrates professionalism consistently, maintaining high personal and professional standards to foster effective working relationships.

Team-oriented and approachable.