Technical Support Specialist

5 days ago


County Down, United Kingdom Hays Specialist Recruitment Full time £30,000
Job Title: Technical Support Engineer

We are seeking a highly skilled Technical Support Engineer to join our team at Hays Specialist Recruitment Limited. As a Technical Support Engineer, you will be responsible for providing first and second-level technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities:
  • Administer, troubleshoot, and resolve system issues promptly
  • Lead and assist staff members during installation, planning, and procurement
  • Mentor junior team members
  • Provide technical support to clients via phone, email, or on-site visits
Requirements:
  • 3-5 years' experience in a relevant technical role
  • Proficiency in Server Hardware, Microsoft Hyper-V & Windows Server environment
  • Strong understanding of networking principles and troubleshooting
  • Comprehensive knowledge of Microsoft 365, including Email, Security, MFA, and applications like SharePoint, OneDrive, and Teams
  • Strong interpersonal communication skills with a customer-focused attitude
  • Clean driving license, as the role will involve visits to client sites
What We Offer:
  • Competitive salary ranging from £25k to £30k depending on experience
  • Permanent role with a comprehensive benefits package, including a pension, overtime payments, and career development opportunities

If you are a motivated and experienced Technical Support Engineer looking for a new challenge, please click 'apply now' to forward an up-to-date copy of your CV, or call us now for a confidential discussion about your career.



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