Medical Support Assistant

2 days ago


SouthendonSea, Southend-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and efficient Medical Support Assistant to join our team at Mid and South Essex NHS Foundation Trust. As a Medical Support Assistant, you will provide administrative support to our clinical staff, ensuring the smooth delivery of our services.

Key Responsibilities

  • Provide administrative support to clinical staff, including diary management, document creation, and general administration.
  • Act as the first point of contact for communication with consultants, medical staff, and other team members.
  • Liaise with departments, general practitioners, patients, relatives, and visitors to resolve queries and provide excellent customer service.
  • Undertake office duties as required, including data entry, filing, and other administrative tasks.
  • Provide advice and guidance to new or less experienced employees within the team.
  • Arrange patients' outpatient appointments using Medway/PAS and inform patients of appointments by post and telephone.

About Us

Mid and South Essex NHS Foundation Trust is a leading healthcare provider, serving a population of over 1 million people. We are committed to delivering excellent local and specialist services, improving the health and wellbeing of our patients, and providing a respectful and vibrant place for staff to develop and innovate.

We are looking for a dynamic and forward-thinking individual who is passionate about delivering high-quality administrative support. If you have experience of working in a busy team and are proficient in IT systems, we would love to hear from you.

Person Specification

  • Experience of working with the public and in a busy team environment.
  • Competent user of IT systems, including Microsoft Office and other administrative software.
  • Previous experience of working in a healthcare environment is desirable, but not essential.


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