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Senior ICT Support Specialist

2 months ago

Manchester, United Kingdom Teaching Vacancies Full time

Job Summary:

The Teaching Vacancies is seeking a highly skilled and experienced Senior ICT Technician to join our team. As a Senior ICT Technician, you will be responsible for providing technical support to staff and pupils, including the maintenance and upkeep of our IT infrastructure.

Key Responsibilities:

  • Provide technical support to staff and pupils, including troubleshooting and resolving IT issues.
  • Maintain and upgrade our IT infrastructure, including hardware and software.
  • Work with the IT Support Managers to implement new technologies and systems.
  • Develop and implement policies and procedures for IT support and maintenance.
  • Collaborate with other departments to ensure seamless integration of IT systems.

Requirements:

  • Proven experience in a technical support role, preferably in an educational setting.
  • Strong knowledge of IT systems and infrastructure, including hardware and software.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of our students and staff.