Event Director

4 weeks ago

London, Greater London, United Kingdom Marriott International Full time
Event Director Job Description

Marriott International is seeking a highly skilled Event Director to join our team at Grosvenor House London. As a key member of our Event Management team, you will be responsible for delivering exceptional experiences for our guests who attend large-scale events in various event spaces.

Key Responsibilities:
  • Form part of the extensive Event Management team and focus on delivering exceptional experiences for our guests.
  • Support Event Managers to ensure all hotel events are executed with consistently high-level service throughout the event transaction.
  • Coordinate and communicate verbally and in writing with the customer and hotel operations teams the details of the group event.
  • Ensure all known arrival/departure schedules are communicated to Front Office, Guest Relations, Concierge, and Luggage Porters for any in-house groups.
  • Act as liaison between the sales manager, operations team, any of the hotel support departments involved, and the customer throughout the event process.
  • Attain post-group event feedback from the customer and communicate throughout the Hotel as appropriate.
  • Responsible for the management of all financial aspects of in-house groups by holding daily client billing meetings.
  • Minimizing credit risk by having all deposits, guarantees, and credit accounts in place before group/event takes place.
  • Maintaining an up-to-date and accurate commissions accrual schedule and approving agency final commission claim invoices.
Requirements:
  • Previous experience working within an Events Department or similar environment preferred.
  • Understanding of facility management as it relates to Health and Safety, maintenance, and operational challenges.
  • Familiarity in menu planning, food presentation, and event service standards.
  • Understanding of audio-visual equipment available and services offered.
  • Strong familiarity in designing, up-selling, and executing outstanding catered events of various sizes and complexity.
  • Knowledge of, and experience in providing world-class customer service to local and group clients.
  • Knowledge of, and ability to integrate current trends in Group & Event Management.

We offer a range of benefits, including growth opportunities, explore rate, discounted room rates, and a workplace pension scheme. If you are a motivated and experienced Event Director looking for a new challenge, please apply today.

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