Store Manager

3 weeks ago


Poole, Poole, United Kingdom H&M Group Full time
Store Manager Job Description

We are seeking a highly motivated and experienced Store Manager to lead our H&M Poole Store team. As a Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities:
  1. Lead and Manage the Store Team: You will be responsible for leading, coaching, and developing a high-performing team to achieve sales and profit goals.
  2. Drive Sales Growth: You will analyze sales data, identify opportunities, and develop strategies to drive sales growth and improve customer satisfaction.
  3. Oversee Store Operations: You will ensure that store operations are running smoothly, and that all employees are following best practices and company policies.
People and Teams:
  1. Employee Relations: You will ensure that all employee relation responsibilities, legal requirements, and company policies are fulfilled.
  2. Recruitment and Development: You will recruit, train, develop, and manage succession for your store team.
  3. Performance Management: You will evaluate and manage the performance of your team through regular dialogues, development plans, and feedback.
Qualifications:

We are looking for a candidate with:

  1. Management experience in a customer-facing environment.
  2. Previous experience of leading and managing teams.
  3. Knowledge and passion for driving sales growth and improving customer satisfaction.
Additional Information:

This is a permanent position offering 39 hours per week. Availability 7 days fully flexible. This position is based in the H&M Poole Store.

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.


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