Senior National Account Manager
4 weeks ago
We are seeking a dynamic and driven Senior National Account Manager to join our team at Zachary Daniels Recruitment, specializing in collaboration with esteemed Forecourt Retail Partners.
Key Responsibilities:
Strategic Business Development:
Work closely with the National Account Manager and Retail Partners to formulate comprehensive Joint Business Plans that align with organizational goals.
Stakeholder Engagement:
Establish and nurture an integrated contact strategy to foster relationships with key stakeholders, both within the organization and externally, ensuring exceptional customer service delivery.
Implementation of National Account Strategies:
Aid in the execution of strategies aimed at enhancing product assortment, increasing customer footfall, and boosting average transaction value, while promoting customer loyalty and satisfaction.
Oversight of Sales and Service:
Manage sales performance and service quality, proactively addressing and resolving any inquiries or challenges that may arise within the national account structure.
Debt Management Support:
Assist in the oversight of commissioned operator debt, collaborating with the Credit Control team to ensure effective management.
Cross-Functional Project Participation:
Engage in various cross-departmental projects as required, contributing to the overall success of the organization.
Continuous Professional Growth:
Embrace opportunities for personal and professional development in national account management and administrative functions.
Essential Qualifications:
Driving Credentials:
A valid UK Driving Licence is mandatory.
Numerical and Verbal Proficiency:
Strong numeracy and literacy skills are essential.
Educational Background:
A degree or equivalent qualification is highly desirable.
Relevant Experience:
Prior experience in a customer-facing role within the FMCG retail sector is advantageous.
Relationship Management Skills:
Proven ability to cultivate effective relationships in a national account environment.
Customer Strategy Development:
Ability to design and implement a customer strategy that drives profitable sales in both retail and wholesale sectors, with a focus on national accounts.
Technical Proficiency:
Familiarity with CRM systems, as well as proficiency in Microsoft Word, Excel, PowerPoint, and other Office applications.
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