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Customer Service Representative

2 months ago

Doncaster, United Kingdom Travail Employment Group Full time

Customer Service / Coordinator

**Job Summary:**

We are seeking a highly skilled Customer Service / Coordinator to join our team at Travail Employment Group. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities:**

* Respond to customer inquiries and resolve issues in a timely and professional manner
* Collaborate with internal teams to ensure seamless communication and resolution of customer issues
* Utilize strong communication and interpersonal skills to build relationships with customers and internal stakeholders
* Maintain accurate records and data entry in our system

**Requirements:**

* 1+ years of experience in customer service or a related field
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
* Proficiency in MS Office and Google Docs

**What We Offer:**

* Competitive salary: up to £26k
* 40 hours per week, 8 hours per day, 8:30am - 5pm
* 20 holidays per year plus bank holidays, increasing by 1 per full year for 3 years
* Discounted gym membership, CareFirst health & wellbeing programme, and regular motivational treats for all employees

**About Us:**

Travail Employment Group is a leading employment agency operating in the UK. We are committed to providing exceptional service to our clients and candidates.