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Financial Services Coordinator

3 months ago

Sheffield, Sheffield, United Kingdom NHS South Yorkshire Integrated Care Board Full time

Position Overview

We are looking for a dedicated, enthusiastic, and well-organized individual to become a vital part of the Shared Financial Accounts and Services team at NHS South Yorkshire Integrated Care Board on a temporary basis.

The ideal candidate should possess a minimum of GCSE Level education and have prior experience in a financial department, preferably within the healthcare sector.

Key Responsibilities

The successful applicant will assist the financial services division in the verification and processing of Continuing Healthcare (CHC) and Non-Contracted Activity (NCA) invoices.

As a member of our team, you will play a flexible role in supporting the Integrated Care Board (ICB).

Primary Duties Include:

  • Ensuring invoices are accurately matched with the CHC database, reflecting care packages and planned expenses.
  • Proactively engaging with providers to address queries regarding submitted invoices and requesting necessary supporting documentation for validation.
  • Collaborating with local stakeholders and providers to develop action plans aimed at reducing the backlog of invoice inquiries.
  • Verifying that invoices are not duplicates or previously settled.
  • Confirming that the patient being billed falls under the jurisdiction of the relevant Place.
  • Ensuring that the services billed correspond with the care provided to the patient.
  • Adhering to the Controlled Environment for Finance, maintaining strict confidentiality regarding patient-identifiable information.
  • Following established procedures in your work practices and suggesting improvements where applicable.
  • Handling telephone inquiries and general questions, ensuring timely communication of messages to staff.
  • Maintaining organized and up-to-date filing systems, both manual and digital.
  • Conducting data entry, utilizing spreadsheets (Excel), and working with Oracle (General Ledger).
  • Communicating effectively with colleagues and service users across the South Yorkshire Place relevant to the role.
  • Participating in the Performance Development Review (PDR) process to enhance and develop skills.
  • Providing support for organizational events, training sessions, and seminars.
  • Assisting in the overall operations of the financial services section by performing general administrative tasks such as photocopying, printing, and filing.

Qualifications

Essential:

  • 5 GCSEs, including Mathematics and English.

Desirable:

  • AAT qualification or equivalent.

Attributes

Essential:

  • Team-oriented.
  • Self-driven.
  • Tactful and diplomatic.
  • Flexible, adaptable, and dependable.

Skills and Competencies

Essential:

  • Experience in processing invoices.
  • Understanding of the validation and processing of Continuing Healthcare and Non-Contracted Activity invoices within the healthcare sector.
  • Proficiency in Microsoft Office applications such as Word, Excel, Access, and PowerPoint.
  • Familiarity with administrative processes and procedures.
  • Knowledge of confidentiality and data protection regulations.
  • Ability to assess complex situations.
  • Adaptable and flexible.
  • Strong written and verbal communication skills.
  • Capability to work collaboratively in a team and utilize initiative.
  • Demonstrated understanding of customer care principles.
  • Ability to organize, plan, and prioritize tasks effectively.

Desirable:

  • Experience with the Oracle ledger system.
  • Previous experience in the healthcare sector.