Director of Gaming Operations

6 days ago

Maidenhead, Windsor and Maidenhead, United Kingdom The Rank Group Full time

About The Rank Group

The Rank Group is a leading gaming and leisure company in the UK, operating a number of casinos and other gaming venues. We are committed to providing a high-quality gaming experience for our customers and to being a responsible and sustainable business.

About the Role

We are seeking a highly experienced and skilled Director of Electronic Gaming to join our team. As a key member of our leadership team, you will be responsible for the development and implementation of our electronic gaming strategy, including the management of our slot machine and e-table offerings.

Key Responsibilities

  • Develop and implement a comprehensive electronic gaming strategy that aligns with the company's overall business objectives
  • Manage the development and implementation of new slot machine and e-table products, including working with external suppliers and internal operations teams
  • Monitor and report on key performance indicators (KPIs) for electronic gaming, including revenue, customer engagement, and operational efficiency
  • Develop and execute comprehensive communication and engagement plans for our operational teams and customers, ensuring seamless implementation of new products and services
  • Partner with our marketing team to develop promotional plans that effectively highlight our electronic gaming products and ensure optimal product performance
  • Resolve project risks and issues, maintain risk registers, and communicate project information effectively to stakeholders and senior management
  • Manage key relationships with external suppliers and internal stakeholders through effective SLAs and KPIs

Requirements

  • Extensive experience in managing a large estate of slots and e-tables with a high level of technical understanding of the product and customer
  • Understanding of compliance and regulatory requirements of gaming products
  • Project management skills with a history of successful delivery
  • Able to translate diverse requirements into a planned delivery schedule
  • Demonstrates determination and purpose to deliver and achieve the best results for The Rank Group within target time and cost
  • Able to foster and maintain a high degree of trust and cooperation with existing and new product suppliers and our internal customers
  • Be an advocate of, and exhibit, the company's values at all times

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and supportive work environment
  • Access to the latest technology and tools
  • Recognition and reward for outstanding performance

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