Hospitality Team Member

3 weeks ago

Amersham, Buckinghamshire, United Kingdom Holroyd Howe Full time
Hospitality Assistant Role

Holroyd Howe is a leading contract caterer providing fresh, innovative food services to independent schools and colleges. We're seeking a skilled Hospitality Assistant to join our team.



Key Responsibilities:

  • Deliver exceptional customer service to clients, guests, and customers.
  • Monitor and serve food and drinks, ensuring presentation and quality standards are met.
  • Prepare hospitality food and beverage requests in designated meeting spaces.
  • Work independently and take initiative to complete tasks and duties.
  • Provide excellent customer service with speed, efficiency, and a smile.
  • Operate licensed bars serving alcoholic beverages.
  • Use coffee machines and assist with ordering and deliveries as required.
  • Prepare hospitality requirements, ensuring all items are available and reporting any issues to the line manager.
  • Count and pack away hired linen and equipment after events.
  • Ensure hospitality rooms are left clean and tidy.


Requirements:

  • Excellent communication skills, both internally and externally.
  • Supportive team player with the ability to work under pressure.
  • Take the initiative and provide excellent customer service.
  • Ability to work autonomously or within a team.
  • Adapt to different working conditions and maintain a positive attitude.
  • Solve customer service-related problems and provide flexible solutions.
  • Enjoy succeeding as a team and possess great customer service skills.
  • Have a flexible approach to work and a can-do attitude.


Benefits:

Holroyd Howe offers a range of benefits, including:

  • Free meals while at work.
  • Career development opportunities.
  • HIT Apprenticeships for all experience levels.
  • Reward and recognition schemes.
  • People awards to celebrate employees.
  • Work-life balance.
  • Employee Benefits Platform.
  • Employee Assistance Program.
  • Recommend a friend scheme.
  • Company sick pay scheme.
  • Prestigious working environments.
  • Team events scheduled throughout the year.
  • 28 holiday days inclusive of bank holidays.
  • Pension scheme.
  • Competitive salary.


Holroyd Howe is an equal opportunities employer, committed to safeguarding and promoting the welfare of children. All employees are expected to share this commitment. An Enhanced DBS with a Barred List Check is required for all successful applicants. Shortlisted applicants will be required to provide appropriate information regarding their criminal offences.

This appointment is offered on the return of satisfactory professional references.

IND3


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