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Duty Manager
2 months ago
At GLL, we're seeking a highly skilled and motivated Duty Manager to join our team at Fulwood Leisure Centre in Preston. As a Duty Manager, you'll be responsible for ensuring the smooth operation of the centre, providing exceptional customer service, and leading a team of staff to deliver a world-class experience.
Key Responsibilities:
- Manage the day-to-day operations of the centre, including supervising staff, maintaining facilities, and ensuring customer safety.
- Develop and implement strategies to improve customer satisfaction, retention, and loyalty.
- Collaborate with colleagues to achieve centre goals, targets, and objectives.
- Conduct regular audits to ensure compliance with health and safety regulations, and implement corrective actions as necessary.
- Provide training and development opportunities for staff to enhance their skills and knowledge.
- Manage centre budgets, resources, and inventory to optimize efficiency and effectiveness.
- Develop and maintain positive relationships with customers, stakeholders, and partners.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A supportive and inclusive work environment.
- Access to training and development programs.
- A chance to work with a dynamic and forward-thinking organization.
About GLL:
GLL is a charitable social enterprise owned by its staff, providing leisure and cultural services to communities across the UK. We're committed to making a positive impact on people's lives and creating a better future for everyone.
