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Cancer Support Navigator
2 months ago
We are seeking an experienced Healthcare Support Worker to join our Clinical Nurse Specialist Team as a Cancer Navigator at Velindre Cancer Centre. As a key member of our team, you will play a vital role in providing person-centred care to patients and their families.
Key Responsibilities- Develop effective communication skills to convey complex and sensitive information to patients, carers, and healthcare professionals.
- Communicate with patients and their families in a way that is consistent with their level of understanding and culture.
- Respond to queries, take phone messages, and pass on written and verbal information to patients and their families.
- Provide relevant information to patients, carers, and healthcare professionals.
- Complete documentation accurately and contribute to reports of patients' activity and progress.
- Provide feedback on patient care and relevant patient communications to healthcare professionals.
- Participate in discussions about patient care and clinical service development.
- Maintain patient confidentiality.
- GCSE English language and Mathematics (Grades A-C) or equivalent.
- NVQ 4 or 3 plus additional training to diploma level equivalent or relevant experience.
- Understanding of patient-centred care.
- Understanding of basic medical terminology.
- Ability and willingness to handle highly confidential information without compromising confidentiality or trust.
- Communication skills training.
- Knowledge of cancer and cancer treatments.
- Relevant health or social care experience at band 3 or equivalent.
- Experience of multi-professional working.
- Communicating with patients and carers using various modes of communication.
- Use of IT systems.
Velindre Cancer Centre is a specialist cancer centre that provides a wide range of services to patients and their families. We are committed to delivering high-quality care and are proud of our reputation for excellence. As a member of our team, you will have the opportunity to work with a talented and dedicated group of healthcare professionals who are passionate about delivering person-centred care.
